Learn how to identify and avoid problem customers. This book equips business owners with the knowledge to detect and avoid toxic clients before they poison the business. Free shipping!
If you’re in business long enough, you’ll learn an important truth: not every client is a good client. Some are truly toxic and breed negativity, lower moral and drain our coffers. But Garrett Sutton’s book “Toxic Client: Knowing and Avoiding Problem Clients” will teach you how to:
- Engage in Active Listening to Spot Potential Trouble
- Deal with Angry & Lying Clients
- Dismiss & Avoid Toxic Clients
- Identify Freeloaders & Feegoaders
- How to Use Collection Agencies, Mechanics’ Liens and Small Claims Courts
“This is a must-read for client-based businesses. Skillfully, the author delivers his message through personal stories and fictionalized case studies, which are based on real happenings. An appendix offers three, professional-quality guides on how to remedy toxic situations.” The U.S. Review of Books
“This easy-to-read book is highly recommended for anyone looking how to deal with irksome people in a professional, caring and respectful manner.” “–Pacific Book Review
About the Author
Garrett Sutton, Esq. is a corporate attorney, asset protection expert and best selling author of 10 books. He has sold more than 850,000 books to guide entrepreneurs and investors. For more than 29 years, Garrett Sutton has run his practice assisting others in protecting assets and maximizing financial goals. The companies he founded, Corporate Direct and Sutton Law Center, have helped more than 10,000 clients protect assets and incorporate businesses. Garrett is a member of the elite group of “Rich Dad Advisors” for bestselling author Robert Kiyosaki.
Garrett Sutton is the author of Start Your Own Corporation, Loopholes of Real Estate, Run Your Own Corporation, The ABC’s of Getting Out of Debt, Writing Winning Business Plans and Buying and Selling a Business in the Rich Dad Advisors series.